Circular
Relocation of Electronic Payments Function Areas to the East Rutherford Operations Center (EROC)
August 26, 1999
Circular No. 11180

To All Depository Institutions and Others Concerned in the Second Federal Reserve District:

In September, several areas of this Bank's Electronic Payments Function will be relocated to our East Rutherford Operations Center (EROC). Except for the mailing address and telephone and fax numbers, the relocation will not involve any changes in the operations of those areas. The relocation schedule is set forth below. After each move, the mailing address of the affected area will be: [Name of Area], Electronic Payments Function, Federal Reserve Bank of New York, East Rutherford Operations Center (1st Floor), 100 Orchard Street, East Rutherford, NJ 07073.

Questions about the relocation should be directed to Gail Armendinger, Electronic Payments Officer or Gerald V. Lombardo, Assistant Vice President.

Effective September 7, 1999, the Fedwire Network Services staff can be reached at:

Phone Number Fax Number
  • Fedline® Customer Service Help Desk

(877)376-9357 (201)531-3201
  • Computer Interface Testing Unit (CITU)

(888)568-2488 (201)531-3249
  • Century Date Change (CDC) Questions
(201)531-3958 None

Effective September 13, 1999, the Automated Clearing House (ACH) staff can be reached at:

Phone Number Fax Number
  • General Information
(201)531-3620 (201)531-3607
  • Customer Inquiries
(201)531-3615 (201)531-3607
  • New Account Information
(201)531-3620 (201)531-3607

Effective September 27, 1999, the Funds Transfer staff can be reached at:

Phone Number Fax Number
  • General Funds Transfer Inquiries
    - Balance Inquiries
(201)531-3333 (201)531-1999
  • Customer Account Inquiries
    - Account Changes
    - Authorized Personnel (code words)
(201)531-3960 (201)531-1999
  • Fedwire Extension Requests
(201)531-3966 None
  • Adjustments & Investigations
(201)531-3333 (201)531-1999
  • National Net Settlement Service
(800)758-9403 (201)531-3660
  • Offline Processing Center (no change)
(800)327-0147 None

Effective September 27, 1999, the Securities Transfer staff can be reached at:

Phone Number Fax Number
  • General Securities Transfer Inquiries
(201)531-3341 (201)531-3590
  • Principal and Interest Inquiries
(201)531-3550 (201)531-2282
  • CUSIP Inquiries
    - Treasury Issues
    - Agency Issues

(201)531-3967
(201)531-3550
(201)531-2282
  • Customer Account Inquiries
    - Securities Account Changes
    - Book-Entry Statements of Account
    - Authorized Personnel
(201)531-3969 (201)531-2282
  • New Account Information
(201)531-3156 (201)531-3590
  • Fedwire Extension Requests
(201)531-3341 None
  • Offline Processing Center (no change)
(800)327-0147 None

Fedline®is a service of the twelve Federal Reserve Banks.