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| Cash Business Continuity Information |
| In the Event of a Business Disruption
at the Federal Reserve |
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Federal Reserve Cash Services maintains comprehensive business continuity plans that will be activated in the event of a business disruption. The Federal Reserve Bank of New York’s business continuity plans are aligned with those of other Federal Reserve Districts to support continuity of service. For more information, please visit: National
Business Continuity Guide: Cash Services |
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| How Will the Federal Reserve Contact
us During a Contingency Situation? |
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| If the normal provision of cash services is impaired, the Second District will notify its customers via broadcast messages placed on the FedLine Web notice page, messages placed on our 866-FEDCASH (333-2274) customer hotline, e-mail and/or status messages on frbservices.org. | ||||||
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| Accessing Federal Reserve Cash
Services |
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If your normal currency and coin ordering channel (e.g. FedLine®
Web) is unavailable,
you can also place orders by contacting the Federal Reserve
Bank of New York’s EROC office via telephone or e-mail. Please see
contact information provided below.
If the Second District Federal Reserve office becomes inaccessible for an extended period of time, your financial institution may be directed to place orders with other Federal Reserve offices. You may also be informed about restrictions on currency and coin orders and deposits and may be directed to alternative pick-up and delivery points. "FedLine" is a registered trademark
of the Federal Reserve Banks. |
